Technical support is provided exclusively through the ticketing system or email
Magic-Net SRL offers access to technical support through the centralized Ticket system (Client Area). Each incident is logged with a unique number and can be tracked through email or from the client account. Technical support is available 24/7/365.
Access to the "Client Area" can be done through the address my.magicnet.md.
The following services do not include standard technical support:
1. Tasks that clients can perform themselves through the control panel on our website.
2. Identification of erorrs in the functioning of the client's website, script, or CMS.
3. Assistance in the installation or configuration of software on the client's computer.
If you have any questions or technical issues related to our services, our technical support team is available 24/7 to assist you via email or through the client portal.
Open a ticket
MagicNet.MD provides Web Hosting, VPS Hosting, and Dedicated Servers with fast 1Gbps servers and high-quality technical support.